Terms & Conditions

1. Travel anytime until 31.10.2025
2. Public Holidays Period is excluded.
3. Public Holidays Excluded – Christmas & New Year Peak Season Holidays Valentine’s Day
4. Infant Fee: AED 600.
5. Your requested travel dates are guaranteed. In the unlikely event that seats sell out, we will offer alternative travel dates within ±2 days of your preferred departure date.
6.  Submit your travel dates at least 5 days before your intended departure.
   For example, if you submit your dates on September 1, the earliest possible travel date will be September 6.
7.  For travel within the next 5 days, please use our real-time booking platform [IDA], click here.
8. VIP Schengen Visa appointments at VFS Global are guaranteed within 12 weeks by Holiday Factory. To Learn more, Click here.
9. Visa assistance through Holiday Factory is available for travel starting from 1st September 2025.
10. Unredeemed vouchers can be cancelled for a minimal fee of only AED 250 per voucher.
11. For the complete Terms and Conditions, click here.